Switching help off for specific members | Voters

Clinked.com

Create

Roadmap

Feature Requests

Switching help off for specific members

complete

Susan Scott

I would like to be able to have the help section and roadmap available to internal staff, but switched off to our customers. It would be nice if this could be done in a selective way, maybe using the tags option for members?

October 22, 2020

Aviela Daves

marked this post as

complete

Aviela Daves

Hi Susan,

We have recently updated this. Only SuperAdmins are able to see it, so your clients wont be able to.

Hannah Queree

Hi Susan,
You can switch of the help section and roadmap in Account Settings> Branding> Advanced Settings 
Would you want to make this more specific, i.e. you could select the members you want to see this?
Thanks,
Hannah

Susan Scott

Hannah Queree : Hi Hannah, I would like to have the helpfiles available for all Pico staff, but switched off for customers, currently it is either on or off. I don't mind how this is done either a tick box when you add a new member or if you select members in the list using the Tags and then switch off. But i would like a way that Pico people have access but customers dont.

Hannah Queree

Hi Susan,
Thank you for your feature request.
At this moment in time this request does not align with our roadmap for developing. You could turn the Help Centre off and point your internal team to our website.
However, let me know if it is causing a big problem for you.
Thank you,
Hannah